Age UK Trafford is an independent local charity. We've been working in the local community to help older people for 50 years. We have 25 dedicated staff and over 50 volunteers helping us to deliver services and activities for older people in Trafford.
This role will be delivered on a remote basis. We have received some lottery funding to loan tablets/internet access to older people that maybe feeling lonely or isolated so they can remain connected to their family and friends and connect with activities in the local area.
This role involves
• Helping older people to access and use Applications such as Zoom, WhatsApp, Skype, emails etc
• You will establish a relationship and get to know your “buddy” to see how you can help them connect digitally to the outside world
Key Responsibilities:
• You will assist in the set-up of Apps such as WhatsApp /Zoom/Skype etc
• You will suggest help sites that your buddy might use to learn about different applications
• You will maintain contact with your “buddy” over the 3 month loan period and get to know details about hobbies, interests and what they would like to achieve with the tablet.
• You will support the older person to reach their desired outcomes
• You will obtain feedback at the end of the planned sessions
• You will make any referrals back to Age UK Trafford if other subjects are discussed.
Previous Experience and Role Requirements:
No specific previous experience or qualifications are required as training support will be provided but you will need to have a good understanding of using android tablets. Any potential volunteer will need to be able to demonstrate:
• Good communication and listening skills
• Sociable and outgoing personality
• Patience and understanding
• A high level of computer literacy
• Ability to answer confidently on a range of basic IT subjects ie tablets, PC, social media, anti-virus , Microsoft products, email etc.
• Willingness to attend an induction session and follow up meetings with other volunteers
• The Tablets will be Android so you will need to be confident using this type of software.
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2 hours per week