Helpline and General Support Volunteer

Organisation Details
Greater Manchester Rape Crisis
Sub theme: Health and Wellbeing, Human and Civil Rights, Legal and Justice, Mental Health
Organisation Description: Greater Manchester Rape Crisis is a specialist organisation supporting women affected by rape, sexual violence, child sexual abuse and exploitation, whether recent or historic.
Description of role: GMRC is recruiting volunteers to support our helpline and wider support services. Our volunteers play a vital role in ensuring survivors are listened to, believed, and connected with the help they need.
Volunteer opportunities include:
- Helpline support.
- Providing information and signposting.
- Supporting survivor engagement activities.
- Assisting with day-to-day service delivery.
We're looking for volunteers who are:
- Compassionate and approachable.
- Reliable and committed.
- Strong communicators and active listeners.
- Passionate about supporting survivors and creating positive change.
What you'll gain:
- Full training and induction.
- Ongoing support and supervision.
- Valuable experience within a specialist service.
- The opportunity to contribute to meaningful change within your community.
Every conversation matters - Help us build communities, support survivors and create change across Greater Manchester
Volunteer roles are open to women only. This is a lawful occupational requirement under Schedule 9, Part 1 of the Equality Act 2010 due to the nature of the service being provided to women survivors of rape, sexual violence and abuse.
Applicants must be aged 21 or over, be able to commit to the required training and volunteer hours, and share GMRC's commitment to a trauma-informed, survivor-centred approach.
Volunteer opportunities include:
- Helpline support.
- Providing information and signposting.
- Supporting survivor engagement activities.
- Assisting with day-to-day service delivery.
We're looking for volunteers who are:
- Compassionate and approachable.
- Reliable and committed.
- Strong communicators and active listeners.
- Passionate about supporting survivors and creating positive change.
What you'll gain:
- Full training and induction.
- Ongoing support and supervision.
- Valuable experience within a specialist service.
- The opportunity to contribute to meaningful change within your community.
Every conversation matters - Help us build communities, support survivors and create change across Greater Manchester
Volunteer roles are open to women only. This is a lawful occupational requirement under Schedule 9, Part 1 of the Equality Act 2010 due to the nature of the service being provided to women survivors of rape, sexual violence and abuse.
Applicants must be aged 21 or over, be able to commit to the required training and volunteer hours, and share GMRC's commitment to a trauma-informed, survivor-centred approach.
Skills / qualities associated with the role: Administration, Oral Communication Skills, Team Working, Written Communication Skills
Are volunteer expenses available?: Yes
Duration of role: Ongoing / Long term
Opportunity times: Wednesday Evening, Thursday Evening
DBS required: On
Can reasonable adjustments be made regarding additional needs?: Yes
Is this organisation part of the Sports Volunteering Scheme (SVS)?: No
Minimum hours commitment: 3 hours per month
Location:
73 Ardwick Green North
Manchester
M12 6FX
