Volunteer Hub
Digital Inclusion - Basic IT Skills
Organisation Details
The Salvation Army - Manchester Central
Activity type: IT
Sub theme: Science and Technology
Stellify Award: This opportunity is part of 'Make a Difference'
Description of role: Help bridge the digital divide by supporting individuals to gain confidence with online tools and IT systems.
Role Purpose
As a Digital Skills Support Volunteer, you’ll assist participants—many of whom are unemployed or have limited IT experience—in learning how to use digital tools to improve their job prospects. This includes helping with CV creation, navigating online job applications, and building basic computer literacy.
Key Responsibilities
- Provide one-to-one or small group support during digital skills sessions
- Help participants understand and use IT systems and online platforms
- Guide individuals through CV writing and job application processes
- Offer encouragement and build confidence in using technology
- Work alongside staff to ensure sessions are inclusive and effective
Skills Needed
- Patience and clear communication
- Basic IT knowledge (e.g. using email, word processing, job sites)
- Empathy and understanding of barriers participants may face
- Reliability and a supportive attitude
What You’ll Gain
- Experience in digital inclusion and community support
- Skills in mentoring, facilitation, and communication
- The chance to make a real difference in someone’s journey toward employment
- Be part of a welcoming and purpose-driven team
Role Purpose
As a Digital Skills Support Volunteer, you’ll assist participants—many of whom are unemployed or have limited IT experience—in learning how to use digital tools to improve their job prospects. This includes helping with CV creation, navigating online job applications, and building basic computer literacy.
Key Responsibilities
- Provide one-to-one or small group support during digital skills sessions
- Help participants understand and use IT systems and online platforms
- Guide individuals through CV writing and job application processes
- Offer encouragement and build confidence in using technology
- Work alongside staff to ensure sessions are inclusive and effective
Skills Needed
- Patience and clear communication
- Basic IT knowledge (e.g. using email, word processing, job sites)
- Empathy and understanding of barriers participants may face
- Reliability and a supportive attitude
What You’ll Gain
- Experience in digital inclusion and community support
- Skills in mentoring, facilitation, and communication
- The chance to make a real difference in someone’s journey toward employment
- Be part of a welcoming and purpose-driven team
Skills / qualities associated with the role: Creative Skills, IT Skills, Oral Communication Skills, Practical Skills, Research
Are volunteer expenses available?: No
Duration of role: Ongoing / Long term
Start date:
End date:
Opportunity times: Tuesday AM
DBS required: Off
Can reasonable adjustments be made regarding additional needs?: Yes
Is this organisation part of the Sports Volunteering Scheme (SVS)?: No
Minimum hours commitment: 2hours per session
Location:
71 Grosvenor St
Manchester
M13 9UB