Volunteer Hub
Food Club Volunteer
Organisation Details
Mustard Tree
Activity type: Advice, Information and Support, Homeless and Housing, Retail
Stellify Award: This opportunity is part of 'Make a Difference'
Organisation Description: Mustard Tree combats poverty and prevents homelessness across Greater Manchester.
We create opportunities for people to help themselves through providing practical support, life skills, and connections into work.
We provide crisis-support - helping people with access to food, furniture and clothing - as well as one-to-one support and training to help people build themselves back up.
Each month we see 10,000 visits, and help from volunteers is essential for us to run our services and support our community.
As a volunteer, you'll be helping across our front-line services, chatting with Greater Manchester residents helping solve practical problems.
If you can volunteer an hour a week for 10 weeks we'd love to hear from you - whether that's helping with enquiries over the phone with our Helpdesk team, assisting with our clubs and classes, including our ESOL (English language) or Computer Confidence classes, or helping people with CVs and applications in our Job Club.
We create opportunities for people to help themselves through providing practical support, life skills, and connections into work.
We provide crisis-support - helping people with access to food, furniture and clothing - as well as one-to-one support and training to help people build themselves back up.
Each month we see 10,000 visits, and help from volunteers is essential for us to run our services and support our community.
As a volunteer, you'll be helping across our front-line services, chatting with Greater Manchester residents helping solve practical problems.
If you can volunteer an hour a week for 10 weeks we'd love to hear from you - whether that's helping with enquiries over the phone with our Helpdesk team, assisting with our clubs and classes, including our ESOL (English language) or Computer Confidence classes, or helping people with CVs and applications in our Job Club.
Description of role: Can you help Mustard Tree combat food poverty, providing a warm welcome and helping our community access goods, services and support?
Mustard Tree’s Food Club is our walk-in mini supermarket, focusing on dignity, opportunity and variety. Clients choose their own items, at their own pace from our shelves, supported by our volunteers.
Each month, our Food Club sees over 2,500 visits. We support Rough Sleepers, Hidden Homeless, Asylum Seekers, those at risk of poverty, inequality and homelessness. Anyone who needs it.
However, our Food Clubs equally supports retirees, families, and people working full time who cannot make ends meet. This community makes up Mustard Tree’s clients.
As a Food Club Volunteer, your role would involve:
Welcoming, greeting and supporting our clients.
Managing queues, taking tickets and logging footfall.
Helping clients choose items and then help bag up their shopping.
Replenishing shelves and stock, with merchandising.
Working with fellow Volunteers and the Community Shop Staff team to deliver a world class service.
Supporting the development of our Freedom Trainees.
Timings:
9:30am until 2:30pm, Monday, Wednesday and/or Saturday. (with free lovely lunch – freshly prepared by our kitchen Trainees – included), based at our Ancoats Hub.
We would ask for a commitment of at least one day a week, for a minimum of 10 weeks, if possible.
Mustard Tree’s Food Club is our walk-in mini supermarket, focusing on dignity, opportunity and variety. Clients choose their own items, at their own pace from our shelves, supported by our volunteers.
Each month, our Food Club sees over 2,500 visits. We support Rough Sleepers, Hidden Homeless, Asylum Seekers, those at risk of poverty, inequality and homelessness. Anyone who needs it.
However, our Food Clubs equally supports retirees, families, and people working full time who cannot make ends meet. This community makes up Mustard Tree’s clients.
As a Food Club Volunteer, your role would involve:
Welcoming, greeting and supporting our clients.
Managing queues, taking tickets and logging footfall.
Helping clients choose items and then help bag up their shopping.
Replenishing shelves and stock, with merchandising.
Working with fellow Volunteers and the Community Shop Staff team to deliver a world class service.
Supporting the development of our Freedom Trainees.
Timings:
9:30am until 2:30pm, Monday, Wednesday and/or Saturday. (with free lovely lunch – freshly prepared by our kitchen Trainees – included), based at our Ancoats Hub.
We would ask for a commitment of at least one day a week, for a minimum of 10 weeks, if possible.
Skills / qualities associated with the role: Customer Service, Oral Communication Skills, Team Working
Are volunteer expenses available?: Yes
Duration of role: Ongoing / Long term
Opportunity times: Monday AM, Monday PM, Wednesday AM, Wednesday PM, Saturday AM, Saturday PM
DBS required: On
Can reasonable adjustments be made regarding additional needs?: Yes
Is this organisation part of the Sports Volunteering Scheme (SVS)?: No
Minimum hours commitment: 5
Location:
110 Oldham Road, Ancoats
Manchester
M4 6AG