Call handler

Organisation Details

Feed My City
Sub theme: Health and Wellbeing
Stellify Award: This opportunity is part of 'Make a Difference'
Organisation Description: We are an emergency food charity which provides hot meals and dry food bags to those in most need. We believe that every human being has the right to basic food and this should not be dependent on them having money. We provide simple, free, vegetarian, nourishing hot food and emergency food parcels to people in Manchester. We never ask any questions, make any judgement or charge for any of our services.
We are an emergency food charity. Therefore, we are open for same day food collection 7 days a week and aim to deliver hot meals and/or dry bags within 24 hours of receiving a request.
We are an emergency food charity. Therefore, we are open for same day food collection 7 days a week and aim to deliver hot meals and/or dry bags within 24 hours of receiving a request.
Description of role: As a call handler, you will receive emergency food requests from our clients for collection or delivery, and forward this request to our other volunteers so that they can provide them with the food they need.
Each main session lasts 4 hours and can be done remotely. Time: 9 am-1 pm; 1-5 pm; 5-9 pm, Monday to Sunday.
Each main session lasts 4 hours and can be done remotely. Time: 9 am-1 pm; 1-5 pm; 5-9 pm, Monday to Sunday.
Skills / qualities associated with the role: Oral Communication Skills
Are volunteer expenses available?: No
Duration of role: Ongoing / Long term
Opportunity times: Monday AM, Monday PM, Monday Evening, Tuesday AM, Tuesday PM, Tuesday Evening, Wednesday AM, Wednesday PM, Wednesday Evening, Thursday AM, Thursday PM, Thursday Evening, Friday AM, Friday PM, Friday Evening, Saturday AM, Saturday PM, Saturday Evening, Sunday AM, Sunday PM, Sunday Evening
DBS required: Off
Can reasonable adjustments be made regarding additional needs?: Yes
Is this organisation part of the Sports Volunteering Scheme (SVS)?: No
Minimum hours commitment: 4
Location: