Volunteer Hub
Half-term Helper Volunteers
Organisation Details
National Football Museum
Activity type: Art and Design, Community Work, Culture, Education, Event Support, Health and Wellbeing, Heritage, Museums, Sports and Outdoor Activities
Sub theme: Children, Culture, Health and Wellbeing, Heritage
Stellify Award: This opportunity is part of 'Make a Difference'
Organisation Description: The National Football Museum is the custodian of the world’s largest collection of football objects and archives and we explore why football is the game of our lives!
We exist to house and harness the power of football, to share stories that influence, to showcase culture and to involve and motivate people to creatively engage. It’s the place to experience football in all its glory. It’s the place to experience why Football Matters. For anyone. For everyone.
Whether you’re a football fanatic, planning a family day out or visiting the great city of Manchester, the National Football Museum is the place to learn more and share stories about everybody’s favourite game.
Opening Hours - Open Daily - 10 am to 5 pm (last admission 4 pm)
Volunteers are at the heart of the National Football Museum and there are many ways to get involved. From supporting the visitor experience by engaging with our visitors and sharing your love of the game, to gettin hands-on with a variety of programmes and events.
Keep a look out on the Volunteer Hub, and the National Football Museum website for volunteering opportunities.
We exist to house and harness the power of football, to share stories that influence, to showcase culture and to involve and motivate people to creatively engage. It’s the place to experience football in all its glory. It’s the place to experience why Football Matters. For anyone. For everyone.
Whether you’re a football fanatic, planning a family day out or visiting the great city of Manchester, the National Football Museum is the place to learn more and share stories about everybody’s favourite game.
Opening Hours - Open Daily - 10 am to 5 pm (last admission 4 pm)
Volunteers are at the heart of the National Football Museum and there are many ways to get involved. From supporting the visitor experience by engaging with our visitors and sharing your love of the game, to gettin hands-on with a variety of programmes and events.
Keep a look out on the Volunteer Hub, and the National Football Museum website for volunteering opportunities.
Description of role: Volunteer Role Description
Department: Visitor Experience
Title: Half-term Helper Volunteers - Half-term Activity Support
Reports to: Team Leader
Please note this is a one-week opportunity for the February half-term, but there may be further opportunities to get involved again with future volunteering roles.
Purpose
Volunteers will support the Visitor Experience and Communities Teams while delivering half-term activities at the Museum, working alongside staff to enhance visitor engagement in planned activity areas. The volunteer role will support staff with setting up, delivering and clearing up planned activities. Providing additional support and engagement to participants ensures visitors an enjoyable experience.
Main areas of responsibility
• Assisting the Visitor Experience staff team to set-up and pack away activity areas making
• Welcoming visitors to the activity areas and encouraging involvement
• Following the lead of the Visitor Experience team to support the activity delivery
• Welcoming people to the Museum and assisting with any enquiries from the public about the activity and the Museum
• To work within the Volunteer Agreement guidelines and related organisational policies
Time commitment
This volunteer role takes place across the February half-term: Monday 17 – Sunday 23 February. Volunteers will be able to choose up to 5 shifts in this week with a minimum of 2 shifts. Shifts are usually 10:30 – 3:30pm with a 30-minute break.
Volunteers must also attend and induction to the Museum in advance of the volunteering - dates of the induction to be confirmed with successful volunteers.
Skills/characteristics required
• Friendly and welcoming nature
• Enjoys engaging with people
• Commitment and enthusiasm for volunteering
• Happy to get hands-on to help people with activities
The following are desirable but not essential
• Previous visitor or customer service experience
• Football knowledge
• A passion for football and/or history
Training and support
Volunteers will be provided with an induction to the volunteer programme including health and safety and fire evacuation training. Plus, an introduction to the half-term activities and specific tasks of the activities. Training will also be provided in the following areas:
• Customer Care
• Disability Awareness
• Object Handling
Volunteer Induction Group Session: volunteers will need to join a 2-hour induction session in advance of their volunteering for this role.
Benefits of volunteering
• Develop skills and experience to enhance your CV
• Become part of a friendly team of like-minded people
• Help to share the museum’s amazing collection with people from all walks of life
• Be part of the museum’s journey moving forward.
Health and safety/security
We will support you with the necessary documents to ensure that you are…
• Aware of all necessary museum policies and procedures
• You comply with all statutory requirements including the Health and Safety Act
• You comply fully with museum security and audit policies and procedures
Prospective volunteers will be able to demonstrate:
• That they can make a meaningful contribution to our purpose to share why Football Matters
• Volunteers must also display behaviours that are in line with our core values.
The values that inform all of our activity at the museum are…
1. Enjoying
2. Celebrating
3. Unifying
4. Exploring
5. Evolving
An integral part of our social purpose is to promote equality, and we will be actively seeking applications from all underrepresented groups.
TIMELINE
• Volunteering Applications open from Friday 24 Jan - Weds 5 Feb
• Application reviews and informal phone / teams chat from Weds 5 - Mon 10 Feb
• Decisions confirmed with applicants no later than Tues 11 Feb
• Induction session to take place within the week commencing Mon 10 Feb - date to be confirmed
• Volunteering takes place from Monday 17 - Sunday 23 February
Department: Visitor Experience
Title: Half-term Helper Volunteers - Half-term Activity Support
Reports to: Team Leader
Please note this is a one-week opportunity for the February half-term, but there may be further opportunities to get involved again with future volunteering roles.
Purpose
Volunteers will support the Visitor Experience and Communities Teams while delivering half-term activities at the Museum, working alongside staff to enhance visitor engagement in planned activity areas. The volunteer role will support staff with setting up, delivering and clearing up planned activities. Providing additional support and engagement to participants ensures visitors an enjoyable experience.
Main areas of responsibility
• Assisting the Visitor Experience staff team to set-up and pack away activity areas making
• Welcoming visitors to the activity areas and encouraging involvement
• Following the lead of the Visitor Experience team to support the activity delivery
• Welcoming people to the Museum and assisting with any enquiries from the public about the activity and the Museum
• To work within the Volunteer Agreement guidelines and related organisational policies
Time commitment
This volunteer role takes place across the February half-term: Monday 17 – Sunday 23 February. Volunteers will be able to choose up to 5 shifts in this week with a minimum of 2 shifts. Shifts are usually 10:30 – 3:30pm with a 30-minute break.
Volunteers must also attend and induction to the Museum in advance of the volunteering - dates of the induction to be confirmed with successful volunteers.
Skills/characteristics required
• Friendly and welcoming nature
• Enjoys engaging with people
• Commitment and enthusiasm for volunteering
• Happy to get hands-on to help people with activities
The following are desirable but not essential
• Previous visitor or customer service experience
• Football knowledge
• A passion for football and/or history
Training and support
Volunteers will be provided with an induction to the volunteer programme including health and safety and fire evacuation training. Plus, an introduction to the half-term activities and specific tasks of the activities. Training will also be provided in the following areas:
• Customer Care
• Disability Awareness
• Object Handling
Volunteer Induction Group Session: volunteers will need to join a 2-hour induction session in advance of their volunteering for this role.
Benefits of volunteering
• Develop skills and experience to enhance your CV
• Become part of a friendly team of like-minded people
• Help to share the museum’s amazing collection with people from all walks of life
• Be part of the museum’s journey moving forward.
Health and safety/security
We will support you with the necessary documents to ensure that you are…
• Aware of all necessary museum policies and procedures
• You comply with all statutory requirements including the Health and Safety Act
• You comply fully with museum security and audit policies and procedures
Prospective volunteers will be able to demonstrate:
• That they can make a meaningful contribution to our purpose to share why Football Matters
• Volunteers must also display behaviours that are in line with our core values.
The values that inform all of our activity at the museum are…
1. Enjoying
2. Celebrating
3. Unifying
4. Exploring
5. Evolving
An integral part of our social purpose is to promote equality, and we will be actively seeking applications from all underrepresented groups.
TIMELINE
• Volunteering Applications open from Friday 24 Jan - Weds 5 Feb
• Application reviews and informal phone / teams chat from Weds 5 - Mon 10 Feb
• Decisions confirmed with applicants no later than Tues 11 Feb
• Induction session to take place within the week commencing Mon 10 Feb - date to be confirmed
• Volunteering takes place from Monday 17 - Sunday 23 February
Skills / qualities associated with the role: Creative Skills, Customer Service, Event Planning, Oral Communication Skills, Public Speaking, Team Working
Are volunteer expenses available?: No
Duration of role: Fixed / Short term
Start date:
End date:
Opportunity times: Monday AM, Monday PM, Tuesday AM, Tuesday PM, Wednesday AM, Wednesday PM, Thursday AM, Thursday PM, Friday AM, Friday PM, Saturday AM, Saturday PM, Sunday AM, Sunday PM
DBS required: Off
Can reasonable adjustments be made regarding additional needs?: Yes
Is this organisation part of the Sports Volunteering Scheme (SVS)?: No
Minimum hours commitment: 5
Location:
National Football Museum, Cathedral Gardens, Medieval Quarter
Manchester
M4 3BG