Volunteer Hub
Charity shop volunteer
Organisation Details
Sense
Activity type: Retail
Stellify Award: This opportunity is part of 'Make a Difference'
Organisation Description: For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Description of role: Our amazing team of volunteers help us run over 100 shops across England and Wales.
Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
We’re looking for volunteers who are:
Reliable and friendly
Respectful of others and their diversity
Passionate about customer service
Interested in learning about and supporting the work of Sense
Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:
Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
Receiving donated goods from members of the public
Sorting, steaming, tagging and preparing donated goods for sale
Creating eye catching window and in-shop displays
Keeping the shop floor well stocked, tidy, clean and organised
Processing sales and serving on the till
Promoting Gift Aid and other Sense fundraising initiatives
Acting as an ambassador for Sense; promoting the shop and Sense in your local community
Supporting with the recruitment and training of new volunteers
Following new health, safety and social distancing measures to ensure the safety of everyone
We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:
A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
A reference for other paid or voluntary work (available on request)
The opportunity to share your existing skills and experience to benefit others
The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
We’re looking for volunteers who are:
Reliable and friendly
Respectful of others and their diversity
Passionate about customer service
Interested in learning about and supporting the work of Sense
Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:
Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
Receiving donated goods from members of the public
Sorting, steaming, tagging and preparing donated goods for sale
Creating eye catching window and in-shop displays
Keeping the shop floor well stocked, tidy, clean and organised
Processing sales and serving on the till
Promoting Gift Aid and other Sense fundraising initiatives
Acting as an ambassador for Sense; promoting the shop and Sense in your local community
Supporting with the recruitment and training of new volunteers
Following new health, safety and social distancing measures to ensure the safety of everyone
We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:
A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
A reference for other paid or voluntary work (available on request)
The opportunity to share your existing skills and experience to benefit others
The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Skills / qualities associated with the role: Customer Service
Are volunteer expenses available?: No
Duration of role: Ongoing / Long term
Opportunity times: Monday AM, Monday PM, Monday Evening, Tuesday AM, Tuesday PM, Tuesday Evening, Wednesday AM, Wednesday PM, Wednesday Evening, Thursday AM, Thursday PM, Thursday Evening, Friday AM, Friday PM, Friday Evening, Saturday AM, Saturday PM, Saturday Evening, Sunday AM, Sunday PM, Sunday Evening
DBS required: Off
Can reasonable adjustments be made regarding additional needs?: Yes
Is this organisation part of the Sports Volunteering Scheme (SVS)?: No
Minimum hours commitment: Volunteer role
Location:
41 Warrington Street
Ashton Under-Lyne
OL6 6DW