Meet and Greet/Service User Involvement/Harm Reduction Volunteer

Organisation Details
Change Grow Live
Sub theme: Drugs, Alcohol and Addictions, Health and Wellbeing
Stellify Award: This opportunity is part of 'Make a Difference'
Organisation Description: CGL Manchester support adults who experience substance use. We offer a wide range of volunteer opportunities to individuals who have a passion to support our clients, whether they have lived experience or not.
Description of role: Volunteering with Change Grow Live is a great way to make a real difference in people’s lives whilst gaining valuable experience. Whether you want to give back to your community, develop new skills, or meet like-minded people, there are plenty of reasons to get involved.
Purpose of the Role
> Greeting all our visitors promptly in a friendly and courteous manner.
> Supporting reception dealing with initial queries, coordinating appointments, signposting to support available within the service and the community.
A key part of the role will be to support our Needle and Syringe Provision you will ensure our needle exchanges are confidential, welcoming, non-judgmental and friendly environments.
We believe that those who access our services should be at the heart of everything that we do and those who have lived experience have a unique and valuable insight into how our services can work best.
An important part of the role is listening to people and sharing what you have heard with the service, representing their views, and using their feedback to help inform how we develop and improve our services. You will help to ensure people hear about any decisions or changes that are made because of their feedback. You will be working with Change Grow Live staff and connecting with the wider community.
What You’ll Get Out of Volunteering
> Personal Growth – Build confidence, learn new skills, share your expertise and gain hands-on experience in health and social care.
> Career Development – 20 hours of online training modules, accredited organisational training, gain insight into the sector and boost your CV for future opportunities.
> Make a Difference – Support people in their recovery and help create safer, healthier communities.
> Flexible Opportunities – Fit volunteering around your schedule with a variety of roles available.
Join a supportive team – Work alongside passionate, friendly people who share your values.
Feel Valued – Your time and effort will be recognised and appreciated.
We also expect an assertive approach to ensuring the safety and well-being of all children, young people and adults, and applicants to these posts will need to demonstrate an understanding of and commitment to best safeguarding practice. We are actively recruiting people who can offer us 1 – 3 days per week to work within our drug & alcohol service; we are specifically looking for people who are keen and enthusiastic and would be able to commit to staying as a volunteer with us for up to one year.
Interviews will take place after 30/03/26
All candidates must be available for training which will commence from 20/04/26 and will involve one day/week over seven weeks as follows:
> Mondays at Bradnor Point, Wythenshawe, M22 4TF
> Wednesdays at The Old School House, Clayton, M11 4HA
Volunteering at Change Grow Live
Volunteers contribute to Change Grow Live in a variety of ways. From Admin Volunteers to Service User Reps, from Peer Mentors to Healthcare Support Volunteers, from Independent Visitors to Community Mentors each volunteer brings a unique set of skills and talents. We are incredibly grateful for all that volunteers do to support our service users.
If there isn’t a specific volunteering role listed for the service in your area, or have a skill you would like to donate to us you can use this listing to express your interest
Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you're kind, open-minded and passionate about supporting people.
Everyone is welcome at Change Grow Live. As a volunteer you will be treated with respect and accepted for who you are. You don’t need to have personal experience of drug and alcohol recovery to get involved
Purpose of the Role
> Greeting all our visitors promptly in a friendly and courteous manner.
> Supporting reception dealing with initial queries, coordinating appointments, signposting to support available within the service and the community.
A key part of the role will be to support our Needle and Syringe Provision you will ensure our needle exchanges are confidential, welcoming, non-judgmental and friendly environments.
We believe that those who access our services should be at the heart of everything that we do and those who have lived experience have a unique and valuable insight into how our services can work best.
An important part of the role is listening to people and sharing what you have heard with the service, representing their views, and using their feedback to help inform how we develop and improve our services. You will help to ensure people hear about any decisions or changes that are made because of their feedback. You will be working with Change Grow Live staff and connecting with the wider community.
What You’ll Get Out of Volunteering
> Personal Growth – Build confidence, learn new skills, share your expertise and gain hands-on experience in health and social care.
> Career Development – 20 hours of online training modules, accredited organisational training, gain insight into the sector and boost your CV for future opportunities.
> Make a Difference – Support people in their recovery and help create safer, healthier communities.
> Flexible Opportunities – Fit volunteering around your schedule with a variety of roles available.
Join a supportive team – Work alongside passionate, friendly people who share your values.
Feel Valued – Your time and effort will be recognised and appreciated.
We also expect an assertive approach to ensuring the safety and well-being of all children, young people and adults, and applicants to these posts will need to demonstrate an understanding of and commitment to best safeguarding practice. We are actively recruiting people who can offer us 1 – 3 days per week to work within our drug & alcohol service; we are specifically looking for people who are keen and enthusiastic and would be able to commit to staying as a volunteer with us for up to one year.
Interviews will take place after 30/03/26
All candidates must be available for training which will commence from 20/04/26 and will involve one day/week over seven weeks as follows:
> Mondays at Bradnor Point, Wythenshawe, M22 4TF
> Wednesdays at The Old School House, Clayton, M11 4HA
Volunteering at Change Grow Live
Volunteers contribute to Change Grow Live in a variety of ways. From Admin Volunteers to Service User Reps, from Peer Mentors to Healthcare Support Volunteers, from Independent Visitors to Community Mentors each volunteer brings a unique set of skills and talents. We are incredibly grateful for all that volunteers do to support our service users.
If there isn’t a specific volunteering role listed for the service in your area, or have a skill you would like to donate to us you can use this listing to express your interest
Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you're kind, open-minded and passionate about supporting people.
Everyone is welcome at Change Grow Live. As a volunteer you will be treated with respect and accepted for who you are. You don’t need to have personal experience of drug and alcohol recovery to get involved
Skills / qualities associated with the role: IT Skills, Oral Communication Skills, Written Communication Skills
Are volunteer expenses available?: Yes
Duration of role: Ongoing / Long term
Opportunity times: Monday Morning, Monday Afternoon, Tuesday Morning, Tuesday Afternoon, Wednesday Morning, Wednesday Afternoon, Thursday Morning, Thursday Afternoon, Friday Morning, Friday Afternoon
DBS required: On
Can reasonable adjustments be made regarding additional needs?: Yes
Is this organisation part of the Sports Volunteering Scheme (SVS)?: No
Minimum hours commitment: 7.5 hours/week
Location:
CGL, 43A Carnarvon Street, Cheetham Hill
Manchester
M3 1EZ
